2013 In Review

2013 - Cruise Line Woes

As the year draws to a close, we'll take a look at some of the headlines from the past year. The largest stories in the cruise industry involved disasters in the majority of the cases.

Silversea's Explorer No Match for Mother Nature

Silver Explorer departed Ushuaia, Argentina, in early January, for an 18-night cruise to Antarctica.On January 12th, somewhere between Tierra del Fuego and the Antarctica,  a wave came crashing into the ship's bridge injuring four crew members.   They were treated in the medical center onboard the vessel and according to Silversea Cruises all 133 guests and 113 crew are safe. The incident caused the current and next voyage to be cancelled.  Read more ...

Carnival Triumph Engine Fire

By Mike Brantley | mbrantley@al.com

A small engine fire broke out Sunday morning February 10, 2013, onboard Carnival Triumph while it was about 150 miles off the coast of the Yucatan Peninsula.

The ship’s automatic fire extinguishing systems activated and the fire was contained to the aft engine room. Fortunately, there were no casualties or injuries however the ship was adrift for several days without power and hotel facilities functioning.

Carnival Triumph Arrives in Mobile 

  

More Engine Woes for Carnival

Just one month since the Carnival Triumph fire, which left the ship without power and stranded passengers for days, Carnival Corporation had yet another problem with power onboard one of their ships, Carnival Dream.  It was followed by propulsion problems on Carnival Legend. Carnival Cruise Lines President and Chief Executive Gerry Cahill had launched a comprehensive review of its entire fleet, which may have been the reason these problems were discovered.   Eventually all these ships would return to service, but not without impacting passengers and Carnival's reputation. Following the investigation of the Carnival Triumph's fire, several improvements were implemented causing a delay in the Triumph's return to service as well as the re-entry of Carnival Sunshine which was a complete makeover of Carnival Destiny.

Read more about these stories:

• Carnival Triumph & Sunshine Returns Delayed
• Azipod Problems for Carnival Legend
• Let's Pick on Carnival Again
• More Engine Woes for Carnival

To be fair, Carnival wasn't the only cruise line experiencing propulsion problems: Celebrity Millennium Itinerary Change

Fire Onboard Grandeur 
of the Seas

Early Memorial Day morning, a fire broke out onboard Royal Caribbean Grandeur of the Seas while it was sailing in the Bahamas.  The fire caused extensive damage to the aft mooring deck of the ship as you can see in this image courtesy of Royal Caribbean.

Fortunately, no one was seriously injured in the incident and the ship was diverted to Freeport in the Bahamas.   Passengers were awakened and instructed to go to their muster stations.  Read more ...

Severe flooding hits Europe
 
Worse flooding in 70 years hit parts of Central Europe contributing to at least 10 deaths and impacting River Cruising causing cancellations and itinerary changes.

Europe Flooding Impacting River Cruises

Lobsters Keep Cruise Ship from Entering National Park

Celebrity Xpedition Cruises Temporarily Suspended 

Probably the most bizarre causes of cruise itinerary cancellations in 2013 was due to the Galapagos National Park authorities suspending the ship's license when it was discovered that the ship was transporting frozen lobster out of season.  Read more ...

Unexpected Dry Dock Ends Alaska Sailing Season Early

Celebrity Millennium experienced mechanical problems since early August, resulting in the early termination of its latest cruise and cancellation of 4 sailings ending the Alaska sailing season early for the vessel. More details ...



Costa Concordia Parbuckling (Salvage Operations)

Costa Concordia Parbuckling (read more)

This image extracted from a live video of Costa Concordia's Parbuckling Procedure, which began mid-September in Giglio, shows the slow process of righting the vessel.

As of mid-December, the Concordia is stable and being winterized in preparation for the next phase, installation of the 15 sponsons that will be positioned on the starboard side (land side) and the remaining 4 on the right side (sea side) in order to proceed with the refloating phase and have the wreck ready for towing by the end of June 2014.  We will continue to provide updates in our Costa Concordia Salvage Begins article.

As 2013 ends, Captain Schettino is still on trial,  salvage operations are on hold for the winter, and costs are mounting with predictions for insurance payments to exceed $2B.

Cruise Lines Respond to Typhoon Haiyan Disaster

Super-typhoon Haiyan (Yolanda), equivalent to a Category 5 hurricane on the U.S. Saffir-Simpson scale, struck central Philippines early  Friday November 8th with sustained winds estimated at 195 mph (315 kph) by the Joint Typhoon Warning Center.

Many governments and organizations came to the aide of the people of Philippines in the wake of the storm.   Among them were several cruise lines who employee many Filipinos on their staffs, many of whom have been away from their families and friends for many months.  This is a hard time for those separated from their loved ones. More Details ...

Carnival Triumph Retun Delayed Again

Carnival introduced a dedicated space where all your questions,
concerns and feedback can be addressed.  (click image)

CARNIVAL TRIUMPH

Carnival Cruise Lines canceled two additional five-day sailings of Carnival Triumph to make repairs caused when the ship was torn away from a shipyard in Mobile earlier this month. The ship will return to service June 13 rather than June 3.

The additional cancellations are the result of damage to the ship when it broke away from the pier earlier this month.  This has delayed the overall repair schedule by 10 days. Attempts to return the ship to the shipyard failed and repairs are being done at the Mobile cruise terminal. Final repairs will be completed in The Bahamas.

Passengers on the latest canceled sailings will receive full refunds, reimbursement for travel expenses and future cruise discounts of 25 percent. 

If you missed what happened earlier this month, we have included Carnival's update from their Facebook page.

Update on Carnival Triumph in Mobile, AL April 3, 2013, 7PM ET  Earlier this afternoon, due to strong winds that reached speeds exceeding 70 miles per hour during a severe storm in Mobile, Ala., Carnival Triumph, which was in wet dock at a Mobile shipyard, broke away from its moorings. The ship drifted, and was secured. With the assistance of tugboats on site, the ship has been moved to the Mobile Cruise Terminal. Lines have moored the ship, and, as a precaution, tugboats will remain alongside the vessel as well. All of the approximately 600 crew and 200 contractors who were onboard the vessel are safe and have been accounted for through a roll call. There are no reports of injuries. While assessment of damage to the ship is ongoing, initial indications suggest the damage is limited. According to reports, two shipyard employees on an adjacent pier fell into the water. One has reportedly been rescued by the U.S. Coast Guard and the search continues for the second. Our thoughts and prayers are with the missing shipyard employee and the family.

In Other News....

CARNIVAL CRUISE LINES ANNOUNCES FLEETWIDE $300 MILLION PROGRAM TO ENHANCE OPERATING RELIABILITY AND GUEST COMFORT        

[ Read more ] Carnival Fleetwide Reliability Program

Carnival Triumph & Sunshine Returns Delayed

Carnival Triumph & 

Carnival Sunshine 

Mechanical Improvements

Carnival Cruise Lines' President and CEO Gerry Cahill announced that Carnival Destiny and Carnival Sunshine will extend their time in drydock in order to complete some extensive mechanical improvements in the wake of the Carnival Triumph fire and subsequent operational review.

The ships will remain out of service longer than expected so the line can increase operating redundancies, emergency power and fire prevention, detection and suppression systems. Cahill had announced the fleetwide operational review at announced during last week's Cruise Shipping Miami tradeshow and this announcement comes right on its heels and the mechanical problem on Carnival Liberty which caused the ship to limp back to port.

Carnival Triumph - 10 Additional Cruises Cancelled
Return to Service now June 3rd

Carnival Triumph now will return to service on June 3, with 10 additional cruises being canceled.

The changes they are implementing are focused primarily on improvements to better support continued power and hotel services should unexpected issues arise. In addition, we are applying new learnings and making enhancements in the area of fire suppression and extinguishing.

For more information about the Carnival Triumph fire and subsequent cancellations, see the following article:
Carnival Triumph Additional Cancellations & Compensation

Carnival Sunshine - 2 Cruises Cancelled Return to Service now May 5th

Carnival Sunshine will now complete the full-ship makeover from the former Carnival Destiny, and will enter service May 5, following the cancellation of two European cruises. For more information about the makeover, see Destiny + 49 Days = Sunshine.

In a news release, Cahill apologized for the additional cancellations but said the line is "fully committed to applying the recommendations stemming from our fleetwide review and to make whatever investments are needed despite the difficult position to impact people's vacations."

“Our team of experts has worked virtually around the clock to determine the best set of solutions and rapidly develop an effective implementation plan for both of these ships,” he continued. “Moving forward, we will have the ability to source materials and schedule improvements much more expediently, thus minimizing the scheduling impact on other vessels. I would like to provide continued assurances that all of our vessels have fully effective safety systems, equipment and training in place. Additionally, our ships receive regular inspections from the U.S. Coast Guard and other regulatory authorities.

Compensation Plan

Guests on the canceled voyages will receive a full refund, reimbursement of non-refundable travel costs, and a 25 percent discount on a future cruise.

“Going forward, the review will focus on the balance of our fleet. While this process will take time, it is our highest priority and has the full support and resources of Carnival Cruise Lines and Carnival Corporation,” Cahill said.

Costs Mounting for Carnival Triumph

A Wave of Expenses

Hitting Carnival

In the middle of Wave Season, typically the heaviest booking quarter of the year, Carnival Corporation is being hit by what must seem like a tidal wave as costs continue to mount in the wake of the latest disaster for the line, the fire February 10th on Carnival Triumph.

The cause of the fire is still under investigation and the cost to repair the ship have not been disclosed, but there have been several other financial impacts that have been identified.

Incident Response

As soon as Carnival Corporation learned of the fire, they mobilized a team of more than 3000 people at their headquarters in Miami, Florida and elsewhere to respond to the situation, coordinating efforts and seeing to the safe return of the ship, passengers, and crew. There were more than 200 staff on hand in Mobile, Alabama to assist in getting the passengers home.

We have just learned that a team of technical personnel and guest services staff that Carnival dispatched to the stricken Carnival Triumph on Monday, February 11 never made it to the ship. Recall that the ship drifted about 90 miles north of Progresso, Mexico. The small chartered boat that was taking the personnel to the ship had to turn back for fear of running out of fuel.

Ships & Boats Responding

The U.S. Coast Guard had Coast Guard Cutter Vigorous on scene from February 11th until the ship arrived in Mobile, AL. Three of the lines ships, Carnival Ecstasy, Carnival Legend, and Carnival Elation made stops bringing food and other supplies. The Coast Guard also air-lifted supplies, including generators to supplement the limited power onboard.

Carnival contracted with two tugs initially and added three more to tow the ship back to a port. Initially it was going to be Progresso, Mexico, but as the ship drifted 90 miles without power the destination was changed to Mobile, AL.

Mobile, Alabama Costs

As mentioned there were more than 200 staff on hand in Mobile, Alabama, including CEO Gerry Cahill, when the ship finally arrived in port.  Carnival arranged for buses, hotels, and chartered planes to accommodate the passengers as they disembarked.  The line indicated that more than 1,500 hotels rooms in Mobile and New Orleans had been booked and 10 charter flights had been secured to fly passengers to Houston on Friday.

The City of Mobile and the Port Authority also have their hands out for expense recovery:

The city will charge Carnival for the overtime costs of police, fire and public works employees who put in long hours the Thursday the ship arrived at the Mobile cruise terminal. The city also plans to charge the cruise line a wharfing fee as well as a charge for each passenger who used the gangway that led off the ship and into the terminal. The total cost has not been disclosed at this time.

Passenger Compensation & Lost Revenue

Passengers got a free cruise, most expenses credited, $500 additional reimbursement, and a 25% future cruise credit.  Complete details can be found in Carnival Triumph Additional Cancellations & Compensation

The Carnival Triumph will be out of service for an unknown period of time.  Cancellations have been announced through mid-April, but the down time could be increased depending on the results of the fire investigation and the necessary repairs.

Bottom Line Impact

Financial analysts estimate that the Carnival Triumph’s woes will have a 5-to-10 cents a share impact on CCL stock for this quarter, a sum that includes repairs, reimbursements and lost revenue.

As expected, there already are two suits filed as a result of the Carnival Triumph fire and the events following.  Some experts say that the Carnival (and other cruise line) contract protects the company from being sued, while others indicate it could be possible to make a case against the line.   We suspect that there could be some sort of settlement out of court. 

Reputation & Industry Impact

Despite the media hype surrounding this entire story, it doesn't appear to be having a major impact on the cruise industry.   The cruise industry is well regulated and self-correcting.  Yes, there may be lessons learned from this incident, but safegurds that were put in place, as recently as 2010, contributed to the outcome here, where there was no loss of life or serious injury.  The fire was contained by automatic fire fighting mechanisms which further protected the crew and passengers.

These incidents are rare and the cruise industry enjoys one of the highest safety and approval ratings of any other travel offering. We'll take a closer look at this in another article.

Cruise Lines International Association (CLIA) Vice President of Technical and Regulatory Affairs Bud Darr responded to media statements defending the safety of the cruise industry ships in the wake of the Carnival Triumph fire.

“There's no doubt that cruising is one of the safest, affordable and enjoyable vacation experiences available today, which explains why a record 20.6 million passengers worldwide enjoyed a cruise vacation in 2011,” he said.

There's still a little more than a month left on most of the Wave Season offers, so we recommend taking advantage of them before prices go up. Yes, prices will go up, not just on other lines, but Carnival as well. Carnival Triumph will be out of service, most likely for several months, which will put high demand on the remaining ships for all lines. The rule of supply and demand always impacts the cruise fares and this will be no different.

Note that Carnival Destiny is about to go into a 49 day dry dock for the most complex cruise ship refit ever undertaken by Carnival.

Triumph Fire Investigation

Photo courtesy U.S. Coast Guard

Carnival Triumph

Fire Investigtion

Launched

Coast Guard investigators from the Coast Guard Marine Safety Center and the Investigations Center of Expertise examine the cruise ship Carnival Triumph's engine room, Feb. 14, 2013, to determine the cause of a fire that broke out Feb. 10 and stranded the ship with its passengers for days in the Gulf of Mexico. The results of the joint international investigation may take months, but could possibly help prevent the same type of incident from happening in the future. (U.S. Coast Guard photo by Lt. Jerry Federer)

The U.S. Coast Guard and the National Transportation Safety Board launched an investigation into the circumstances surrounding a fire aboard the Carnival Triumph, that ocurred Sunday, February 10, 2013. Because the Carnival Triumph is a Bahamian flagged vessel, the Bahamas Maritime Authority is the primary investigative agency. In accordance with international guidelines, the U.S. will participate in this investigation as a Marine Safety Investigative State.

Preliminary Results 

In a statement released to the media on Monday by the U.S. Coast Guard, the fire on the Carnival Triumph cruise ship was caused by a leak in a fuel oil return line. The complete investigation will last approximately six months according to the USCG.

The leak appears to have been in an oil return line that stretches from the ship's No. 6 engine to the fuel tank. Based on the ignition marks on the wall, the fire broke out in front of one of three generators in the engine room. It will take at least a week before determining if this was the same generator that had mechanical issues in January.

Legal Proceedings

As the investigation continues, so too begins legal proceedings that seem to follow incidents like this. To date there have been two lawsuits filed by passengers on the Carnival Triumph. We will follow both of these developing stories and update you periodically as information is released to the public.

Carnival Triumph Truth or Dare

Were You There?


For about a week, we have been hearing the media's interpretation of what it was like onboard Carnival Triumph in the aftermath of the engine fire.   This post will bring you stories from people who were there.

In typical fashion, two people on the same cruise, even at the same dining table, could have a different opinion, so you'll just have to make your own judgement calls.

We have been scouring Facebook and other sources for information from people who were actually there.  Here is the start of the story.

If you have pictures, videos, or stories to share, please contact us privately.

From Triumph to Tragedy

Perhaps this video will best depict what it was like, since a picture is worth more than a 1000 words as they say.  Thank you to Lance Winder for making this video and sharing it with the world.

This 6 minute documentary highlights the Carnival Triumph before, during, and after the disaster. From the engine fire at 5:15 AM to 4 days adrift, this short 6 minute film highlights the events of those days. Special thanks to Nine Inch Nails for releasing Ghosts under Creative Commons to enhance the texture.

      From An Agent Escorting a Group 
 
Hello - My wonderful Facebook friends. thank you so much for the thoughtful prayers and kind words. I love you and I am so truly grateful for all of your love and support. Actually.... this event is not as "horrific" as the media is reporting. I led a group of 110 people on the carnival Triumph.. We had an abundance of food - so much - that food was being thrown away. we had grilled shrimp, steak , fresh fruit, vegetables Yes - we had long lines... but people got in line before the meal was served and waited 2 hours before it opened and 30 minutes as it was being served . I always got in line towards the end and never waited - and still was served a full wonderful hot meal. - my choice.... There was never a shortage of water. We had Juice, water and soda available to us at all times - no lines. We had coffee, tea, and hot chocolate everyday , except on Sunday - when the engines caught on fire.

(Editor Note) They went on to say that they had been texting with a news reporter while on the ship and as soon as they said it wasn't as bad as was being reported, the conversation was terminated. We'll let you draw your own conclusions.

Carnival Past Guest Perspective

This is in reply to recent very negative comments about the crew members by one of our local TV stations from one of my clients. While I am devastated at the news of the Triumph cruise ship and all of its problems, I am more concerned about the 1,100 crew members aboard the crippled ship.  Nearly 100% of the crew is of international descent, and they won't be getting off of the boat in Mobile to  take a bus ride or airplane flight anywhere that is home.  Their home is aboard the ship -for a solid 6 months.  They will be the ones left aboard the ship to clean up all of the mess after the passengers debark. For New Year's Eve, I took a cruise aboard the Triumph to Progresso and Cozumel. I was with 5 friends, and had never been on a cruise before this one.  I cannot say enough about the kindness and efficiency of the crew members, everywhere we went aboard the ship.  On the last morning, our party took a "Behind the scenes" tour of the parts of the ship the general public does not see.  We met everyone from the Captain to the head Chef, to the laundry room workers.  Every single crew member was working as hard as they could as expediently as they could, and all the while showing nothing but utmost kindness and hospitality to those of us who were on "vacation."   I know first hand that the crew's quarters are much smaller and less ventilated than any of the passenger rooms, yet they are having to endure the same stench and sewage problems that the passengers are.  They may not be staying in a clean hotel in Mobile tonight; most of those rooms were given to passengers.  The food problems were resolved; no one went hungry.  The lines are long for the deliciously prepared foods when the cruise is perfect, so having a long line for short supplies of food should be expected. I hope that those who have dragged their pillows and mattresses to the decks, or their balcony, realize that those will have to be completely replaced., along with whatever linens have been ruined The upset passengers are trashing the entire boat; instead,  they should be a little more understanding of the dire straits that everyone is in.  Those poor crewmen are having to tend to all of the passengers, many times ignoring their own inconveniences, illness and pain. My heart goes out to everyone aboard the Triumph, and I am thankful that there were no serious injuries.  If I were a passenger today, I would be very grateful that the Carnival parent company refunded the entire cost of my cruise, especially since I was less than 12 hours from the end of it.  I would be eternally gratefull that they expunged my "Ship & Sail" card and that I received an additional cruise voucher.  I am sure there are plenty of other gestures as well that the company is doing to help the stranded passengers. Again, though, I am more worried about the condition of the crew and staff.  The next several cruises aboard the Triumph have been cancelled, and they are out of a job.  No job means no income.  I hope that you will turn a 'victim/passenger' story into an empathetic compassionate outreach for those crew members.

Carnival Triumph Arrives in Mobile

By Mike Brantley | mbrantley@al.comPress-Register

Carnival Triumph Arrives in Mobile:

Gerry Cahill, Carnival CEO said:

First, I'd like to start with saying how very thankful we all are that the ship is alongside and everyone is safe. I am so appreciative of the efforts of everyone involved in bringing the Carnival Triumph safely to the Port of Mobile.

I want to thank the United States Coast Guard, The Port and City of Mobile, Customs and Border Protection, and the countless other parties who have been incredibly helpful throughout.

I’d also like to thank our shoreside teams for working around the clock to make this happen. And finally, I want to thank our crew for all they have done. We have seen and heard so many reports, online and in the media, from passengers praising the crew’s hard work.

I am now going onboard to talk with our guests and crew, as well as to help with getting our guests off the ship and on their way home. Thank you.

Passengers Disembark Ship

It took several hours for the passengers to disembark the crippled Carnival Triumph when it finally docked in Mobile, AL. The horrific five days at sea were now over. As expected passengers were emotional, some kissing the ground as they got off the ship. There were about 100 buses lined up ready to take the passengers to New Orleans or Houston. Some passengers had people meet them and they stayed in Mobile rather than take a long journey on a bus.

For the passengers, the ordeal is over, but for the crew, the nightmare continues as they will now have the task of cleaning up the trashed ship. They won't be seeing their families or taking hot showers. Carnival hasn't mentioned if they'd get an extra $500 in their paychecks for the long hours they've put in enduring the same or worse conditions as the passengers. Our hats are off to the crew for a job well done doing their best to take care of the passengers during this extraordinary cruise.

 Click Here for Photos of the Stranded Ship at Sea

Carnival Triumph Arrives By Mike Brantley | mbrantley@al.com

Carnival Triumph Additional Cancellations & Compensation

Carnival Triumph Under Tow Courtesy USCG

Looks Like Pleasant Sunrise

Carnival Triumph is seen in the distance in this early morning photo.   At first it looks like a pleasant sunrise, but there is more behind this image captured by U.S. Coast Guard  Ensign Chris Shivock in the Gulf of Mexico.

The tugs Resolve Pioneer and Dabhol tow and steer the 893-foot Carnival Triumph cruise ship Tuesday morning, Feb. 12, 2013, enroute to Mobile, Alabama after being disabled by an engine fire early Sunday morning.

For fire details & continuing coverage, see our anchor article:
Carnival Triumph Engine Fire 
 
Upcoming Voyages

Carnival Cruise Lines has also announced the cancellations of 12 additional voyages of the Carnival Triumph. The 12 cancelled cruises, which encompass sailings from Feb. 21 through April 13, 2013, are in addition to two previously cancelled voyages scheduled to depart Feb. 11 and Feb. 16.
 
UPDATE: 10 Additional Cruises Cancelled
Return to Service now June 3rd  

Carnival Triumph & Sunshine Returns Delayed

Additional Compensation  

Latest Update on Carnival Triumph February 13, 2013 – 5:45pm EST

Carnival Cruise Lines has announced further compensation for the passengers aboard the Carnival Triumph, currently being towed via tug boats to Mobile, Alabama after an engine room fire early Sunday caused a loss of propulsion.


As previously announced, all 3,143 guests  on the affected sailings will receive a full refund of their cruise fare, as well as non-refundable transportation costs, pre-paid shore excursions, gratuities, and government fees and taxes. Guests will also receive a 25 percent discount on a future three- to five-day Carnival cruise or a 15 percent discount on a six- to seven-day cruise. Travel agent commissions will be protected.
 
All guests on the current voyage will receive further compensation of $500.00 per person.

Gerry Cahill, President & CEO of Carnival Cruise Lines said: “We know it has been a longer journey back than we anticipated at the beginning of the week under very challenging circumstances. We are very sorry for what our guests have had to endure. Therefore, in addition to the full refund and future cruise credit already offered, we have decided to provide this additional compensation. I look forward to welcoming everyone to Mobile tomorrow and have mobilized our full resources to assist and support them as they travel home.”

Carnival sincerely apologizes for this disruption in our guests’ vacation plans.

Why We Recommend Passports

Don't Leave Home Without It

If you were on Carnival Triumph this week and had to get home from Progresso, Mexico by air - could you?

Do you have a valid U.S. Passport?

If you are unsure of the answer to the first question, then you should read on.   If your answer to the second question is no, you too should read the rest of this article.   Getting home to the United States could depend on this information and your actions in response.

Re-Entry Rules

We have written about this several times, and we have a standing section both here on our blog and our Facebook page, which talks about International Travel.   On June 1, 2009, the rules changed (New Passport Rules Starting June 1st - Are You Ready).

The new rules mandated that "most" U.S. citizens entering the country by land, sea, or air must establish both identity and citizenship and therefore must possess one of the following: passport, passport card or other travel document approved by the Department of Homeland Security.

There are many caveats contained within the new rules, so it is best to consult the following websites to learn more about your specific circumstance. The final responsibility for proper documentation rests with the traveler not the cruise line, airline, cruise specialist, or any other travel professional. You’ve planned for this trip and want to be sure you aren’t denied boarding nor do you want problems when entering or exiting any country during your trip.

State Department - overview of the Western Hemisphere Travel Initiative
U.S. Customs and Border Protection (CBP) - see Travel page
Department of Homeland Security (DHS) – see Crossing U.S. Borders page
Canada Border Services Agency - for travel to/from Canada

Closed-Loop Cruises

The image above is the itinerary for the ill-fated Carnival Triumph voyage.   The cruise was scheduled to start and end in Galveston, Texas, constituting what is known as a closed-loop cruise.  If you are following our blog, you know that the ship had a small engine fire and was adrift.   The first plan was to tow the ship to Progresso, Mexico, but fortunately the ship drifted making  Mobile, Alabama a better choice for disembarkation.

U.S. citizens taking “closed-loop” cruises are not required to have a passport but will need proof of citizenship and a government-issued photo ID, such as an original or certified copy of a birth certificate and a driver’s license.  (More information)  It is still highly recommended that you travel with a valid passport.

See the Department of Homeland Security's GetYouHome.gov for more information on the changing travel requirements.

Different Rules if Traveling by Air

Soon after it was reported that Carnival Triumph would be towed to Progresso, the internet chat rooms were abuzz with questions about how passengers without passports would get home.

International air travel requires a passport and not simply a birth certificate and photo id.  That means that 900 passengers currently adrift on the Triumph could have been denied re-entry to the United States at the end of this ordeal.

Explaining the change of plans from Progresso to Mobile, the line indicated:

"Given the strength of the currents, it is preferable to head north to Mobile, rather than attempt to tow against them," the statement explained. Carnival now expects Triumph to arrive in Mobile sometime on Thursday, roughly the same time the ship would have arrived in Progreso. From there, the line said it will provide the necessary transportation to get passengers home. "Mobile also provides simpler re-entry [than Mexico], particularly for the 900 passengers traveling without passports," the line added.

Carnival Cruise Line had claimed that it had the situation under control and would be able to get passengers home from Mexico.   We will never know how complicated, or costly, that would have been since those plans have now been scrubbed.

If you and your family members found yourself in a situation where you had to get home from Mexico (or the Caribbean) without a passport, you would be faced with some challenges that could potentially cost you much more than the price of the initial passport fees.

If you don't have a passport, mark your calendars for March 9th.

Focusing On Family Travel

On Saturday, March 9, from 10 a.m. – 3 p.m., U.S. citizens may apply for or renew their passport book or passport card at any one of 25 passport agencies/centers that are open to the general public. No appointment is necessary on March 9 – normally, U.S. citizens would have to make an appointment at passport agencies.  (More details)

Carnival Triumph Statement

U.S.C.G. photo by Lt. Cmdr. Paul McConnell

CARNIVAL TRIUMPH
STATEMENT FROM GERRY CAHILL, PRESIDENT & CEO, CARNIVAL CRUISE LINES

February 11, 2013, 8:30pm ET

The Carnival Triumph, while on a four-day cruise that departed Galveston last Thursday, experienced an engine room fire on Sunday morning and has been without propulsion in the Gulf of Mexico since that time. The ship’s automatic fire extinguishing systems activated and the fire was successfully extinguished. Fortunately, there were no injuries to guests or crew members.

Earlier this evening, the first of two tugboats arrived and is tied up to the ship with the second expected in the early hours of Tuesday morning. We had originally planned to tow the ship to Progreso, Mexico, the closest port to the ship’s location early Sunday. Since that time, the ship has drifted about 90 miles north due to strong currents. This now puts the ship nearly equidistant to Mobile, Alabama and given the strength of the currents, it is preferable to head north to Mobile, rather than attempt to tow against them. We now expect to arrive in Mobile sometime on Thursday, roughly the same time the ship would have arrived in Progreso given the distance the ship has traveled. From there, we will provide the necessary transportation to get our guests home. Mobile also provides simpler re-entry, particularly for the 900 guests onboard traveling without passports.

We have maintained constant contact with the ship’s officers. All of our guests are safe, and we’re doing everything we can to make them as comfortable as possible. The ship has maintained emergency generator power since the fire occurred and the technical team on board has been successful in gradually restoring auxiliary power to operate some basic hotel functions. Currently, public and cabin toilets are operational in certain sections of the ship, power has been restored to a limited number of elevators, and some power in the Lido dining area is providing for hot coffee and limited hot food service.

All guests on the current Carnival Triumph voyage will receive a full refund for the cruise, along with transportation expenses. In addition, they will receive a future cruise credit equal to the amount paid for this voyage, as well as reimbursement of all shipboard purchases during the voyage, with the exception of gift shop and casino charges.

We’re terribly sorry for the inconvenience, discomfort, and frustration our guests are feeling. We know they expected a fantastic vacation, and clearly that is not what they received. Our shipboard and shoreside teams are working around the clock to care for our guests and get them home safely.


Photo Credit: 

GULF OF MEXICO - The Coast Guard Cutter Vigorous stands by to assist the cruise ship Carnival Triumph in the Gulf of Mexico, Feb. 11, 2013. The Carnival Triumph lost propulsion power after an engine room fire Feb. 10, 2013. U.S. Coast Guard photo by Lt. Cmdr. Paul McConnell.

Carnival Triumph Engine Fire

No Casualties or Injuries

A small engine fire broke out Sunday morning onboard Carnival Triumph while it was about 150 miles off the coast of the Yucatan Peninsula.

(Source: Carnival Cruise Line Facebook Page)

The ship’s automatic fire extinguishing systems activated and the fire was contained to the aft engine room. At this time, the fire is fully extinguished.

Carnival reported that no casualties or injuries to guests or crew have been reported.  

Running on Emergency Power  

The ship is currently without propulsion and is operating on emergency generator power while the ship's technical crew assesses the damage and attempts to restore power. In the meantime, a tugboat is being dispatched to the ship's location in the event it is needed. All appropriate authorities including U.S. Coast Guard have been notified

There are 3,143 guests and 1,086 crew on board and all guests have been asked to remain in the ship’s public areas and open decks for their comfort. Guests are being provided with food and refreshments, and all guests on the current voyage will receive a full refund inclusive of gratuities and any transportation expenses.


Voyages Impacted

Carnival  Triumph is currently on a four-day cruise that departed Galveston, Texas on Thursday. Carnival has contacted guests booked on the next voyage which was scheduled to depart tomorrow to make them aware of the situation and advise that tomorrow’s voyage will not depart as scheduled. Guests have the option of cancelling now and receiving a full refund or waiting for further information to determine if a shortened, partial voyage may be possible. 


UPDATED: 11 Feb 2013

The ship's technical crew has determined the vessel will need to be towed to port. A tugboat is en route to the ship's location and will tow the vessel to Progreso, Mexico, which is the closest port to the ship’s current location. This will enable us to disembark guests and get them home as quickly as possible. The ship is expected to arrive in Progreso Wednesday afternoon and guests will be flown from there back to the U.S. 

All guests on the current Carnival Triumph voyage will receive a full refund of the cruise, along with transportation expenses. In addition, they will receive a future cruise credit equal to the amount paid for this voyage, as well as reimbursement of all shipboard purchases during the voyage, with the exception of gift shop and casino charges.

The next two voyages of Carnival Triumph, scheduled to depart Monday, February 11 and Saturday, February 16 are being cancelled. Guests scheduled to sail on either of those voyages will receive a full refund, reimbursement for non-refundable travel expenses and a 25 percent discount on a future three to five-day cruise. Carnival is in contact with impacted guests to advise them of the situation.  

U.S. Coast Guard photo by Petty Officer 2nd Class Dwayne Bradley

GULF OF MEXICO - The Coast Guard Cutter Vigorous stands by to assist the cruise ship Carnival Triumph in the Gulf of Mexico, Feb. 11, 2013. The Carnival Triumph lost propulsion power after an engine room fire Feb. 10, 2013.

Carnival Triumph Statement (President & CEO Gerry Cahill releases statement)

Tugs Tow Triumph to Mobile 

After drifting without power some 90 miles due to strong currents, Carnival has opted to tow the disabled ship to port in Mobile, Alabama instead of Progresso, Mexico as originally planned.  That decision was announced Monday at 9:15 PM Eastern by the line.   It simplifies two problems - towing against a strong current and getting 900 people without passports back to the United States.
We'll talk about the latter topic in a separate column: Why We Recommend Passports

UPDATED: 12 Feb 2013

Carnival Triumph is on the move under tow by two tugboats.   She is racing along at about 7 knotts (about 8 MPH) and should arrive in Mobile Thursday afternoon.   Limited onboard systems remain functional according to Carnival with periodic problems with the sewage system.  The entertainment staff is doing what they can with activities planned to keep passengers entertained.  Meals and refreshments are being provided poolside in the grille which remained open the majority of the day yesterday and was open early this morning.

Passenger accounts are reporting poor conditions onboard as minimal power prevents systems from functioning.  

Return Travel Arrangements

Carnival Cruise Lines' President and CEO Gerry Cahill address reporters regarding Carnival Triumph during a press conference at the company's headquarters in Miami. 
 
"No one here from Carnival is happy about the conditions aboard ship… there is no question that conditions onboard are very challenging. Most of the public bathrooms, there are 23 public bathrooms, most of them are working," he said during a news conference in Miami. There is also a "good section" of passenger cabins, in the forward and midship sections of the ship, that are working.  



More than 1,500 hotels rooms in Mobile and New Orleans have been booked and 10 charter flights have been secured to fly passengers to Houston on Friday. For passengers with cars at the port of Galveston, buses have been arranged to bring them back.

Carnival is in the process of securing buses for a Thursday evening transfer from Mobile to Houston or Galveston for passengers who would rather get home sooner, Cahill said. 

UPDATED: 13 Feb 2013

Triumph Voyages cancelled through April 13, 2013
Additional Compensation for Guests

Carnival Triumph Additional Cancellations & Compensation 
 

UPDATED: 14 Feb 2013

Another setback for passengers aboard the stricken vessel.  Once again the ship is adrift because of a broken tow line.   Until the tow line can be repaired, the ship will not be underway again.   The ship is scheduled to arrive late tonight in Mobile, Alabama where passengers will board buses either to a hotel or back to Houston.

Passenger discontent appears to be growing as the situation with limited food, water, and toilets lasts even longer.   Pictures posted on the internet show passengers with make-shift signs asking for Help.

Carnival has deployed more than 200 staff to assist in getting the passengers home.

UPDATE FROM CARNIVAL's Page:

Earlier today additional provisions and another generator were delivered via helicopter, to aid in the addition of more hotel services on board.

The Carnival Triumph is currently just outside the mouth of the channel and is expected to enter shortly. Local pilots and other officials have boarded. While this trip could be accomplished in about 3 hours with power, under the circumstances today we expect this to take anywhere from 7 – 10 hours.

We’ve coordinated the arrival process with the Coast Guard and Port Authorities. Two hundred team members were mobilized to be here to assist with the arrival and travel plans for our guests as they debark the ship.
 

U.S. Coast Guard Provides Additional Aid

A Coast Guard Aviation Training Center Mobile MH-60 helicopter crew transported approximately 3,000 pounds of equipment, which included a generator and electrical cables, from the offshore supply vessel Lana Rose to the Carnival Cruise Ship Triumph Wednesday afternoon in the Gulf of Mexico.  The generator will be used to help provide additional power to the cruise ship.

Third Tug Boat Enroute
Carnival has dispatched a third tugboat to assist in towing Carnival Triumph to port. The tugboat is currently en route from Port Fourchon, Louisiana and is expected to arrive at the ship this evening to further support the vessel’s return to Mobile, Alabama on Thursday. The U.S. Coast Guard continues to be on the scene as the ship is in tow.
 

Contact Information

Carnival has contacted the designated emergency contacts for all guests on board. Concerned family and loved ones of guests and crew may call 888.290.5095 or 305.406.5534

We will provide updates as further details are released.  We are happy that emergency equipment functioned and that there were no injuries or casualties resulting from this incident.   

Timeline & Updates
 

10 Feb	Sunday Morning	Small Engine Fire Breaks Out & is Extinguished
10 Feb	All Day	Services knocked out; passengers confined to open decks
11 Feb	12:45 AM EST	USCG Vigorous onsite to assist
11 Feb	06:00 AM EST	Freshwater system; forward sewage, some power restored
11 Feb	Monday Morning	Carnival Elation offloaded food and water
11 Feb	03:00 PM EST	Carnival Legend arrives with food; transports patient needing dialysis
11 Feb	05:00 PM EST	Limited onboard systems restored; passengers return to cabins
11 Feb	Monday Evening	First of two tugboats arrive on scene
11 Feb	08:30 PM EST	Triumph will be towed to Mobile, Alabama, instead of Progreso, Mexico
11 Feb	10:00 AM - 10:00 PM	Meals & refreshments served at poolside grille
12 Feb	7:00 AM	Poolside grille open again for meals & refreshments
12 Feb	Tuesday Morning	Second tugboat arrived early in the morning
12 Feb	10:00 AM EST	Carnival Triumph under tow to Mobile (speed 7 knots)
12 Feb	Tuesday Evening	President and CEO, Gerry Cahill addresses media (watch video above)
13 Feb	2:30 PM EST	Third tugboat enroute to Triumph from Louisiana
13 Feb	2:30 PM EST	USCG Helicopter brings  generator and other supplies
13 Feb	5:45 PM EST	Additional cancellations and compensation announced
14 Feb	Thursday afternoon	Tow line breaks - ship is afloat until it can be repaired
14 Feb	Thursday afternoon	USCG medevacs female passenger who suffered stroke
14 Feb	4 PM EST	Tow line repaired and ship on the move
14 Feb	9 - 11 PM EST	Triumph expected to arrive in Mobile, AL
14 Feb	11:30 PM EST	Carnival Triumph is alongside pier in Mobile, AL

All Carnival Triumph guests should be back home with friends and family by now other than those who opted to stay a little longer in New Orleans and Galveston. Crew will be making their way to other ships or back to their homes over the next few days.


Related Posts:

• Why We Recommend Passports
• Carnival Triumph Statement
• Carnival Triumph Additional Cancellations & Compensation
• Carnival Triumph Arrives in Mobile  
• Carnival Triumph Truth or Dare
• Triumph Fire Investigation  
• Costs Mounting for Carnival Triumph

Tropical Storm Ernesto Forms in Atlantic

Click (here) for Interactive Map

Tropical Storm Ernesto

  5th Named Storm for Atlantic 2012 Season

700 PM CDT WED AUG 08 2012

...ERNESTO MOVING SLOWLY WESTWARD ALONG THE GULF COAST OF THE
MEXICAN STATE OF CAMPECHE...SQUALLS WITH HEAVY RAINFALL LASHING 
THE STATE OF CAMPECHE...

Cruise Ship Impact    Current Watches & Warnings

The fifth Atlantic Ocean tropical depression strengthened into Tropical Storm Ernesto on Thursday, August 2 at 5 p.m. EDT and tracked over St. Lucia early on August 3. Tropical storm warnings were posted for much of the area, but have now been discontinued. Ernesto continued its march towards the Western Caribbean Sea and dumped heavy rains on the region.   It grew to Hurricane strength just before making landfall in Mexico.  It currently has weakened but may regenerate into a hurricane again.

Atlantic Graphical Tropical Weather Outlook

Not the storm you are looking for?  Click Image or Here 

CRUISE SHIP ITINERARY IMPACT
----------------------------
Carnival Triumph, which departed Galveston today, has been impacted by Ernesto.
It had been scheduled to visit Progreso on Monday and Cozumel on Tuesday.
The ports have been swapped. 

Unconfirmed reports say that Disney Fantasy, is now sailing an Eastern
instead of Western Caribbean route to avoid the storm.

Carnival Itinerary Changes (click on this link for updates & more details)
-- Carnival Freedom (Aug. 5th) will swap ports
-- Carnival Legend (Aug. 5th) will replace Belize & Honduras with Montego Bay
-- Carnival Magic (Aug. 5th) won't sail original itinerary - two options listed
-- Carnival Dream (Aug. 5th) called on Cozumel, then switched to Eastern itinerary

Real-Time Cruise Ship Tracking

SUMMARY OF 700 PM CDT...0000 UTC...INFORMATION
----------------------------------------------
LOCATION...18.7N 91.5W
ABOUT 20 MI...35 KM ENE OF CIUDAD DEL CARMEN MEXICO
MAXIMUM SUSTAINED WINDS...50 MPH...85 KM/H
PRESENT MOVEMENT...W OR 265 DEGREES AT 7 MPH...11 KM/H
MINIMUM CENTRAL PRESSURE...994 MB...29.35 INCHES

WATCHES AND WARNINGS
--------------------
A HURRICANE WATCH IS IN EFFECT FOR...
* BARRA DE NAUTLA TO COATZACOALCOS

A TROPICAL STORM WARNING IS IN EFFECT FOR...
* CELESTUN TO BARRA DE NAUTLA ALONG THE GULF COAST OF MEXICO

FOR STORM INFORMATION SPECIFIC TO YOUR AREA...PLEASE MONITOR
PRODUCTS ISSUED BY YOUR NATIONAL METEOROLOGICAL SERVICE.

A TROPICAL STORM WARNING MEANS THAT TROPICAL STORM CONDITIONS ARE
EXPECTED SOMEWHERE WITHIN THE WARNING AREA...IN THIS CASE WITHIN 24
TO 36 HOURS.

A HURRICANE WATCH MEANS THAT HURRICANE CONDITIONS ARE POSSIBLE
WITHIN THE WATCH AREA. A WATCH IS TYPICALLY ISSUED 48 HOURS
BEFORE THE ANTICIPATED FIRST OCCURRENCE OF TROPICAL STORM FORCE
WINDS...CONDITIONS THAT MAKE OUTSIDE PREPARATIONS DIFFICULT OR
DANGEROUS.

A TROPICAL STORM WATCH MEANS THAT TROPICAL STORM CONDITIONS ARE
POSSIBLE WITHIN THE WATCH AREA...GENERALLY WITHIN 48 HOURS.

MAXIMUM SUSTAINED WINDS ARE NEAR 50 MPH...85 KM/H...WITH HIGHER
GUSTS.  SOME STRENGTHENING IS FORECAST TONIGHT AND EARLY THURSDAY.
WEAKENING IS EXPECTED AFTER THE CENTER MOVES OVER LAND LATER ON
THURSDAY.
 

HAZARDS AFFECTING LAND
----------------------
WIND...TROPICAL STORM CONDITIONS WILL CONTINUE TO SPREAD WESTWARD
ACROSS THE TROPICAL STORM WARNING AREA TONIGHT AND THURSDAY.
HURRICANE CONDITIONS ARE POSSIBLE IN THE HURRICANE WATCH AREA ON
THURSDAY.

RAINFALL...ERNESTO IS EXPECTED TO PRODUCE TOTAL RAINFALL
ACCUMULATIONS OF 4 TO 8 INCHES WITH ISOLATED MAXIMUM OF 12 INCHES
OVER THE MEXICAN STATES OF TABASCO AND VERACRUZ.  ERNESTO IS
EXPECTED TO PRODUCE ADDITIONAL RAIN ACCUMULATIONS OF 2 TO 4 INCHES
OVER NORTHERN BELIZE...NORTHERN GUATEMALA...THE SOUTHERN YUCATAN
PENINSULA.  THESE RAINS MAY PRODUCE LIFE THREATENING FLASH FLOODS
AND MUD SLIDES OVER HIGHER TERRAIN AREAS.

STORM SURGE...A STORM SURGE OF 1 TO 3 FEET ABOVE NORMAL TIDE LEVELS
IS LIKELY IN AREAS OF ONSHORE WINDS IN THE WARNING AREA ALONG THE
GULF COAST OF MEXICO.  NEAR THE COAST...THE SURGE WILL BE
ACCOMPANIED BY LARGE AND DANGEROUS WAVES.

Historical Data:  Graphics   Storm Archive  

500 PM AST WED AUG 01 2012
 
...TROPICAL DEPRESSION FORMS IN THE TROPICAL ATLANTIC EAST OF THE
WINDWARD ISLANDS... 

500 PM AST THU AUG 02 2012
 
...DEPRESSION STRENGTHENS INTO FIFTH TROPICAL STORM OF THE
SEASON...TROPICAL STORM WARNINGS ISSUED FOR PORTIONS OF THE LESSER
ANTILLES...
  
200 AM AST FRI AUG 03 2012
 
...CENTER OF ERNESTO PASSING NORTH OF BARBADOS...EXPECTED TO MOVE
ACROSS THE NORTHERN WINDWARD ISLANDS DURING THE NEXT FEW HOURS...

1100 AM AST FRI AUG 03 2012
 
...ERNESTO MOVING AWAY FROM THE WINDWARD ISLANDS...TROPICAL STORM
WARNINGS HAVE BEEN DISCONTINUED... 

800 AM ADT SAT AUG 04 2012
 
AT 8 AM ADT...1200 UTC...THE GOVERNMENT OF JAMAICA HAS ISSUED A
TROPICAL STORM WATCH FOR JAMAICA. 

800 AM EDT MON AUG 06 2012
 
...ERNESTO EXPECTED TO PASS NEAR OR JUST NORTH OF THE COAST OF
HONDURAS TONIGHT... 

500 PM EDT SAT AUG 04 2012
 
...ERNESTO RACING WESTWARD TOWARD THE WESTERN CARIBBEAN SEA... 

200 PM EDT TUE AUG 07 2012
 
...AIR FORCE HURRICANE HUNTERS FIND THAT ERNESTO HAS BECOME A
HURRICANE... 

1015 PM CDT TUE AUG 07 2012
 
...BELIZE RADAR INDICATES ERNESTO HAS MADE LANDFALL ALONG THE
SOUTHERN YUCATAN COAST... 

Judge Holding Carnival Triumph In Galveston

Legal Motion

Filed in Galveston

Carnival Triumph

Departure Held

In a bizarre turn of events, a Federal Judge issued an order  holding the Carnival Triumph in the port of Galveston.

UPDATE:  Carnival Triumph to Sail on Schedule after Carnival Corp. reaches an agreement with the Federal Court

Result of Costa Concordia Litigation

The litigation in question relates to a $10M lawsuit brought about by a passenger who sailed on the Costa Concordia in Italy this past January. The Costa Concordia is a vessel operated by Costa Cruises. Carnival Cruise Lines and Costa Cruises are both part of a global organization called Carnival Corporation & plc, however, the two cruise lines operate completely independently.

Port of Galveston Director Mike Mierzwa recommended passengers continue on with plans to sail today in the event Carnival can resolve legal issues.

A federal judge Friday ordered the cruise ship held in Galveston as part a $10 million lawsuit filed by the family of a German tourist who died aboard the Costa Concordia shipwreck off the Italian coast, according to Bloomberg news service.

The Triumph apparently was ordered held because it is home-ported in Galveston, which is in the U.S. District Court system's Southern District of Texas. It was not clear why the litigation was filed in Texas rather than in some other federal district. 

“The court finds that the conditions for an attachment of defendants’ joint and collective property within this district, mainly the MS Carnival Triumph, appear to exist upon an admiralty and maritime claim,” U.S. Magistrate Judge John Froeschner of Galveston said in the warrant, Bloomberg reports.

The Carnival Triumph would be allowed to unload passengers and cargo and move between berths within the port until a “prompt hearing” can be scheduled, at which “the plaintiff shall be required to show why the attachment and garnishment should not be vacated,” according to the order, Bloomberg reports.

Source: Galveston Daily News: Carnival 'optimistic' Triumph will sail on time today

Senior Carnival Cruise Director, John Heald writes on his blog:

"We want to assure you that we are working diligently through the appropriate legal channels to get this matter resolved as soon as possible. We are optimistic the issues regarding the Carnival Triumph will be resolved and the ship will depart on its scheduled voyage later today.

In the meantime, we are proceeding with our normal embarkation process."

Carnival Triumph is scheduled to depart at  6 PM local time on a five-day cruise to Yucatan and Cozumel.

According to John Heald,  the safety briefing has been held and the U.S. Marshall's should be clearing the ship for an on-time departure.   2012 continues to be an abnormal year for the cruise industry.

We will do our best to bring you the latest news, so we do hope you bookmark this blog and also become fans on our Facebook Page.