Here are the modified cancellation policies that we are aware of - we will continue to monitor for updates. The temporary changes include modified final payment deadlines, cancellation policy changes, and other incentives for those that decide to travel during specific time windows.
Ocean Cruise Lines
Princess Cruises
Princess Cruises and Carnival Cruise Line have temporarily revised their cancellation policies due to the ongoing coronavirus outbreak. Both new policies will be in effect for cruises and cruise tours departing through May 31.
Princess said that the details of its revised policy vary by departure date:
| Date of Departure* | Benefit |
|---|---|
| March 6 – 8, 2020 | Cancel up to sailing date to automatically receive a Future Cruise Credit (FCC) for 100% of cancellation fees |
| March 9, 2020 - April 3, 2020 | Cancel up to 72 hours before sailing to automatically receive a Future Cruise Credit (FCC) for 100% of cancellation fees |
| April 4, 2020 - May 31, 2020 | Cancel by March 31 and automatically receive a Future Cruise Credit for 100% of cancellation fees |
*Date of departure is from the start date of your cruise or cruisetour, whichever is earlier. Excludes charter cruises.
Guests that choose to keep their booking as currently scheduled for departures between March 9 and May 31 will receive the following onboard credit amounts:
Future Cruise Credits will automatically be applied to each guests’ Captain Circle account after they have cancelled. Future Cruise Credits will not be available instantly and may take up to 10 business days to be processed.
Click here for complete details
Click here for complete details
Carnival Cruises
Carnival, meanwhile, is offering guests who choose to keep their booking as currently scheduled for departures between March 6 and May 31 the following onboard credit amounts:
Carnival said it will automatically apply the credit to guests’ onboard accounts, and the cruise line is asking guests who choose to keep their sailing not to call. The cruise line noted that it is finalizing some itinerary changes to European itineraries on Carnival Radiance, and that it will share a special offer regarding those sailings in the next few days.
Carnival guests who booked prior to March 6 on a sailing through May 31 and who decide to change their vacation plans will be able to move their booking to a new date and receive a Future Cruise Credit in the amount of the non-refundable cancellation fee.
Guests booked on sailings departing March 9 – 31 can move their booking to a future date up to three days before sailing. Guests on cruises departing March 6 – 8 can call Carnival at any time to take advantage of this offer.
Guests booked on sailings departing April 1 – May 31 can move their booking to a future date by March 31.
The future cruise credit must be used for a sailing by March 31, 2021.
Beginning March 10, 2020, guests who book a voyage through September 30, 2020 may cancel up to 48 hours from embarkation and receive a 100% future cruise credit to be used for sailings that embark through December 31, 2022. This offer also applies to individual and group guests who are currently booked through this timeframe. Click Here for Complete Details.Holland America Line
Holland America Line has temporarily modified their cancellation polices. Book with confidence: (click to Learn More)Royal Caribbean Cruise Lines
 |
| Royal Caribbean International Celebrity Cruises Azamara Cruises |
Please click the appropriate link for your cruise line.
The policy applies to all three brands.
An FAQ, specific to each brand, is included when you follow the link.
The policy applies to all three brands.
An FAQ, specific to each brand, is included when you follow the link.
Disney Cruise Line
Temporary Cancellation Policy Update
Given the current situation, we are offering temporary adjustments to our cancellation policy to provide more flexibility for our guests. These adjustments may continue to evolve as more information becomes available. Click Here for latest update.
AmaWaterways
NEW TRAVEL WAIVER PLUSIn light of the recent global events and uncertainties around travel, we wish to offer our guests additional flexibility and peace of mind. As a result, and for a limited time, we will offer provisions which allow guests with new or existing reservations to purchase AmaWaterways Travel Waiver Plus which provides cancellation for any reason.
Contact your Travel Advisor for details and to purchase.
Avalon Waterways
With the uncertainty felt among many travelers over the effects of the spread of Coronavirus, Avalon Waterways is responding with a policy to enable our travelers and their travel advisors to adjust travel plans and help alleviate immediate concerns.At this time, all of our river cruises are operating as scheduled with the exception of mainland China. For all other destinations, we are introducing a temporary policy update for 2020 travel as follows until further notice: (Click Here for Complete Details)
Uniworld River Cruises
To help alleviate the uncertainty our guests may be feeling about their upcoming cruise, we have released a temporary update to the terms of our cancellation policy for all 2020 cruises to allow our guests more time to make a decision about their travel plans. Guests can cancel up to 14 days prior to their cruise and receive a Future Cruise Credit for the penalty amount incurred at time of cancellation or they can rebook on any 2020 cruise without penalty. Non-penalized amount will be refunded at time of cancellation. Guests also have the option to rebook with any Travel Corporation Brand for 2020 or 2021. Exception: Published cancellation policies will apply to cruise/tours booked for Oberammergau 2020. (Click Here for Complete Details)Viking River Cruises
TEMPORARY EXCEPTION TO VIKING’S STANDARD CANCELLATION POLICYNotification of intent to change or cancel your cruise reservation must be received as follows:
- If you have flights arranged by Viking, it must be received at least 24 hours prior to the time of your flight’s departure.
- If you have arranged your own flights, it must be received at least 24 hours prior to the time of embarkation of the cruise or your hotel check-in, whichever is first.
- Changed or cancelled reservations will be reimbursed in the form of a Future Cruise Voucher in the amount of 100% of any cancellation fees incurred.
- Future Cruise Vouchers may be used toward a new reservation for any future river, ocean or expedition cruise and will be valid for 24 months from issuance.
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