|Click for Juneau Photo Album|
Normally the ship would depart Seattle at 4 PM on Sunday, July 24th, cruise the inside passage on Monday, and call in Juneau, Alaska starting at 2 PM on Tuesday. Due to the repair work, the ship won't depart Seattle until Monday at noon. It will cruise the inside passage on Tuesday, skipping it's planned call in Juneau, and continuing on to its next port of call, Skayway, Alaska on Wednesday.
Bill Cosby to Perform on Norwegian Pearl
Juneau, Alaska will be Skipped
CBS show Undercover Boss featuring Norwegian Cruise Line's CEO, Kevin Sheehan, just had a repeat performance. One of the tasks as CEO of this contemporary cruise line is making tough calls. Kevin had to make one this past week, but he tried to think of the passengers at the same time.
"We understand that missing Juneau will cause disappointment for some of our guests, so we wanted to do something very special to make the cruise memorable," said Kevin Sheehan, Norwegian’s CEO.
Guests also will be compensated with a $150 onboard credit per stateroom, as well as a future cruise credit of 10% of the cruise fare paid per guest. They will also receive complimentary house wine with dinner, 50% off on specialty restaurants' cover charges and the option to enjoy Seattle's nightlife.
As of press time, this is the only Alaska itinerary that has been impacted by the propeller repair work. It is best that this work be performed in Seattle as a planned event, than under emergency circumstances in the middle of the cruise. We will monitor this story for any developments.
Technically, the cruise lines have the right to modify the cruise itinerary, with or without notice, and with or without compensation. Norwegian Cruise Line made the right choice by trying to compensate for the unexpected change of itinerary.
See our Facebook page article, Exploring Alaska, to learn more about cruising to Alaska.