CARNIVAL CRUISE LINES CANCELSADDITIONAL VOYAGES
OF CARNIVAL SPLENDOR
AS REPAIRS CONTINUE
Ship Now Scheduled to Re-Enter Service February 20
Carnival Cruise Lines has announced additional cancellations of Carnival Splendor. The January 16, 23, 30 and February 6 and 13, 2011, voyages were canceled to allow for additional repair time following the engine room fire aboard the vessel in November.
Update: The investigation is ongoing, but the U.S. Coast Guard has released preliminary findings
UPDATE FEBRUARY 2, 2011 (click following link for latest)
Carnival Splendor to Leave San Francisco and Return to Service
Update: The investigation is ongoing, but the U.S. Coast Guard has released preliminary findings
USCG Generates Recommendations Following Splendor Fire
Carnival Splendor needs new generator, alternators, switchboard parts
Carnival's statement indicated that as the repairs have been progressing, additional problems were uncovered requiring additional repair time. In addition, some parts were unavailable and had to be manufactured in Europe.
The ship is currently in San Diego, however, it will sail to San Francisco in mid-January where repairs will be completed at a dry dock facility.
"We sincerely apologize to our guests for having to cancel these additional cruises," said Gerry Cahill, Carnival's president and CEO. "We made our best effort back in November to estimate the necessary repair time with a strong goal of not having to modify it at a later point in time. Unfortunately, as the repairs have progressed and we have discovered additional issues, it is now clear that we need more time. We know this is extremely disappointing for our guests and particularly disheartening for those who already had their vacations cancelled once and are now being affected again."
As has been the case with the earlier cancellations, guests booked on the cancelled voyages will receive a refund or future cruise credit equal to the amount paid, along with reimbursement of air transportation-related change fees. Those who re-book may also receive a 25 percent future cruise discount and/or onboard credit depending on the ship and sailing date of the new booking.
Additional details can be found in Carnival Splendor's Travel Advisory statement.
While this is disappointing, Carnival Cruise Line has once again tried to accommodate guests impacted by this accident. We all look forward to the day when Carnival Splendor will once again be sailing the seven seas with passengers enjoying the repaired ship.
Related Blog Posts:
Carnival Splendor Repair Status
Carnival Splendor Fire Investigation
Assisting Carnival Splendor
Carnival Splendor Without Power After Engine Fire
Carnival Splendor Cruises Cancelled until January 16
The Pictures Tell The Story
The ship is currently in San Diego, however, it will sail to San Francisco in mid-January where repairs will be completed at a dry dock facility.
"We sincerely apologize to our guests for having to cancel these additional cruises," said Gerry Cahill, Carnival's president and CEO. "We made our best effort back in November to estimate the necessary repair time with a strong goal of not having to modify it at a later point in time. Unfortunately, as the repairs have progressed and we have discovered additional issues, it is now clear that we need more time. We know this is extremely disappointing for our guests and particularly disheartening for those who already had their vacations cancelled once and are now being affected again."
As has been the case with the earlier cancellations, guests booked on the cancelled voyages will receive a refund or future cruise credit equal to the amount paid, along with reimbursement of air transportation-related change fees. Those who re-book may also receive a 25 percent future cruise discount and/or onboard credit depending on the ship and sailing date of the new booking.
Additional details can be found in Carnival Splendor's Travel Advisory statement.
While this is disappointing, Carnival Cruise Line has once again tried to accommodate guests impacted by this accident. We all look forward to the day when Carnival Splendor will once again be sailing the seven seas with passengers enjoying the repaired ship.
Related Blog Posts:
Carnival Splendor Repair Status
Carnival Splendor Fire Investigation
Assisting Carnival Splendor
Carnival Splendor Without Power After Engine Fire
Carnival Splendor Cruises Cancelled until January 16
The Pictures Tell The Story
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