Monday, October 31, 2011

Qantas Resumes Flights After Court Action

Qantas Airline Grounded 
Entire Fleet
 Disrupting Air Travel 
Across the Globe 
Causing Woes 
For Cruise Passengers

A surprise grounding of all Qantas flights on Saturday caused a nearly 48 hour disruption of service in Australia, Los Angeles, and elsewhere. Flights resumed after an Australian court ruled on the bitter labor dispute which prompted the walk-out.
The Australian government called an emergency court hearing on Saturday night to end the work bans for the sake of the national economy.  There had been no advance warning of the labor action.

Qantas is the largest of Australia's four national domestic airlines, and the grounding affected 108 planes in 22 countries. About 70,000 passengers fly Qantas daily, and would-be fliers this weekend were stuck at home, hotels or airports, or even had to suddenly deplane when Qantas suspended operations. More than 60 flights were in the air at the time but continued to their destinations, and Qantas was paying for passengers to book other flights according to the airline.

Cruise Passengers Scrambling

Royal Caribbean, Princess and Holland America all have ships sailing in the region and are evaluating the situation. Royal Caribbean's Radiance of the Seas is scheduled to sail from Perth, Australia, on Monday evening, meaning that many passengers are likely scrambling to make alternate travel arrangements. 

It will be 24 to 48 hours before Qantas returns to normal.  See the following link for Latest information about resumption of scheduled Qantas services.

Top 10 Reason For Trip Insurance
This airline strike is unfortunately another example of an unexpected situation that can cause your vacation plans to go awry. We always highly recommend you purchase travel insurance for these unexpected events. We want you to have a worry free vacation, so the small cost of the insurance should be reason enough for peace of mind. The priceless component is that there is someone you can turn to should an emergency situation occur.

This weekend alone, insurance companies, like Travel Guard, were helping stranded passengers due to Tropical Storm Rina, the snowstorms on the East Coast, and this Qantas strike.   And those are only the ones that made front page news.  The most common excuse I hear for not purchasing insurance is "I don't need it, I plan to go no matter what."   As you can see from these examples, you aren't always in control.  

Sunday, October 30, 2011

Leaves Changing Colors, Pumpkins, and Snow

October Snow Storm Blankets East Coast (More Pics)
 Cruise Passengers
Arrive Back to SNOW

Passengers arriving from MSC Poesia's 7-Night Canada & New England cruise were greeted by a historic October snowstorm.

The Nor'easter dumped record amounts of snow from New Jersey through New York, Connecticut and Massachusetts. More than 2 million homes and businesses were without power as a result of the storm and at least three people died from storm-related causes.

With one month remaining in the 2011 Hurricane Season, one might expect cruises to be impacted by tropical storms.  Mother Nature had something else in mind for this last weekend of October.   Flights were cancelled or delayed for hours at all major airports on the East Coast.  That meant that anyone traveling home from a cruise that docked in the East Coast or planning on leaving from one, probably had a weather related event to deal with.

New Jersey Flights Cancelled


Travel agents attending the 2011 NACTA Convention on MSC Poesia were among those impacted by the flight cancellations.  Our friend, Joan, was among them as she attempted to get home from the convention.  Realizing that it wasn't going to happen on Saturday, she booked a local hotel and headed there to make the best of things.

Today she headed to LGA airport again only to find another delay.   This time the delay was due to unavailability of crew.  Finally a second pilot showed up and everyone cheered.  Passengers were able to board shortly after that.  
 
Stories like these happen all the time. Passengers on their way home from cruises, that ended in the East Coast Saturday, had to find local hotels, if they could get them, and make alternative flights home. That meant unexpected out of pocket expenses for food, hotel, transportation, etc.   For those on the way to cruises, the expense, logistics, and impact on vacation plans perhaps was much greater.   In both those situations, you don't have to be alone.  With the purchase of Travel Insurance, such as Travel Guard Companion that we offer our clients, there is a professional staff at your disposal to help make the emergency travel arrangements.

Monday, October 24, 2011

Tropical Storm Rina in Atlantic

 
 Tropical Storm Rina
  Forms in Atlantic 
18th Storm of 2011 Season
 
We are watching a developing tropical storm in the Caribbean Sea which is forecast to strengthen over the next few days. Heavy rainfall is predicted over the Cayman Islands. 

1100 PM EDT SUN OCT 23 2011

...DEPRESSION STRENGTHENS INTO A TROPICAL STORM OVER THE
NORTHWESTERN CARIBBEAN SEA...HEAVY RAINS AFFECTING NORTHEASTERN
HONDURAS...
  
 
INFORMATION FROM SATELLITES AND AN AIR FORCE RESERVE RECONNAISSANCE
AIRCRAFT INDICATE MAXIMUM SUSTAINED WINDS HAVE INCREASED TO NEAR 40
MPH...65 KM/H...WITH HIGHER GUSTS. ADDITIONAL STRENGTHENING IS
FORECAST DURING THE NEXT 48 HOURS.
 
SUMMARY OF 1100 PM EDT...0300 UTC...INFORMATION
-----------------------------------------------
LOCATION...16.4N 82.2W
ABOUT 115 MI...190 KM NE OF CABO GRACIAS A DIOS ON NIC/HON BORDER
ABOUT 210 MI...340 KM SSW OF GRAND CAYMAN
MAXIMUM SUSTAINED WINDS...40 MPH...65 KM/H
PRESENT MOVEMENT...NNW OR 335 DEGREES AT 8 MPH...13 KM/H
MINIMUM CENTRAL PRESSURE...1004 MB...29.65 INCHES
 
Carnival and Royal Caribbean have modified itineraries as the storm strengthens:
Updated October 20th:
Carnival Freedom: The ship departed Fort Lauderdale on Sunday for a six-night cruise. Instead of calling at Grand Cayman on Wednesday and Ocho Rios on Thursday, the ship instead visited Montego Bay yesterday, with a sea day today followed by a call in Key West tomorrow.

Carnival Imagination: The ship departed Miami on Monday for a four-night cruise. Instead of calling in Key West Tuesday and Cozumel Wednesday, the ship sailed for the Bahamas, with an overnight in Nassau on Tuesday and a visit to Freeport on Thursday.

Carnival Inspiration: The ship departed Tampa on Monday for a five-night cruise. Instead of calling in Grand Cayman Wednesday and Cozumel Thursday, the ship overnighted in Cozumel on Wednesday for a two-day call.

Carnival Ecstasy: The ship departed New Orleans on Monday for a five-night cruise. The planned call on Progreso on Wednesday was replaced with a sea day.

Carnival Conquest: The ship departed Galveston on Sunday for a seven-night cruise. The planned call on Grand Cayman today was replaced with a sea day.

Royal Caribbean's Freedom of the Seas was also forced to miss Grand Cayman today and spent the day at sea instead. NCL's Norwegian Pearl did call in Grand Cayman, an NCL spokeswoman told us, but instead of tendering to Georgetown, the ship was sent to Spotts Bay on the south side of the island.

 
WATCHES AND WARNINGS
 
CHANGES WITH THIS ADVISORY...

NONE.

SUMMARY OF WATCHES AND WARNINGS IN EFFECT...

A TROPICAL STORM WATCH IS IN EFFECT FOR...
* THE COAST OF HONDURAS FROM PUNTA CASTILLA EASTWARD TO THE
NICARAGUAN BORDER

A TROPICAL STORM WATCH MEANS THAT TROPICAL STORM CONDITIONS ARE
POSSIBLE WITHIN THE WATCH AREA...GENERALLY WITHIN 48 HOURS. 
HAZARDS AFFECTING LAND 
---------------------- 
RAINFALL...THE DEPRESSION IS EXPECTED TO PRODUCE TOTAL RAIN
ACCUMULATIONS OF 2 TO 4 INCHES OVER EASTERN HONDURAS...WITH
ISOLATED MAXIMUM AMOUNTS OF 7 INCHES. THESE RAINS COULD CAUSE FLASH
FLOODING AND MUD SLIDES OVER MOUNTAINOUS TERRAIN. RAINFALL AMOUNTS
OF 1 TO 3 INCHES ARE POSSIBLE OVER THE CAYMAN ISLANDS. 
 
Historical Data:      Archive    Graphics Archive                   

Monday, October 17, 2011

National Cruise Vacation Week Starts Today




Explore the World of Cruise Vacationing
October 17 - 23, 2011 
World's Largest Cruise Sale
If you've ever thought about going on your first cruise, October is the time to begin that journey.

We're joining with member travel agencies from the Cruise Lines International Association (CLIA) across the US and Canada to host the Virtual National Cruise Vacation Week (NCVW) which is an opportunity for travelers like you to learn more about one of the most popular vacations: cruising!

Cruising is all about you. You can find adventure, culture and education or, relax the day away. Dine on fine cuisine. Indulge at the spa. Reconnect with family. Share romantic moments. All this, in the destination of your choice, for a few days, a week or more, on a cruise that's right for you.

We have a special page with Cruise Line Videos for you to explore.   Just click the cruise line logo of your choice and watch their video.

There are special offers throughout the month. The highlight of the month is this week, October 17-23, 2011 which is designated the National Cruise Vacation Week (NCVW). We have a special page (click here) which lists the offers and other information.

Simply click on the cruise line of your choice 
and see what special deals they have to offer! 

Checkout our Facebook Page
for more Cruising Tips
and Offers

Better yet, give us a call so that we can 
personally assist you to make your dreams come true.





Sunday, October 16, 2011

Disembarkation Day Allure of the Seas

Royal Caribbean
Allure of the SeasSM
Disembarkation Day 

It is the wee hours of the morning and Allure of the Seas has pulled into Port Everglades, its home port in Ft. Lauderdale, Florida.

There is much to do in preparation for arrival in Ft. Lauderdale.  The ship arrives between 5:30 AM and 6:00 AM and shortly thereafter begins the process of turnaround.   The U.S. Customs officials must clear the ship before anything or anyone is allowed to disembark.  This process on the Allure of the Seas went by without anyone even noticing as they were having their final breakfast onboard the ship.

Waiting for Departure 

Just like on most ships, disembarkation is done based on color-coded numbered luggage tags.  There is an option for early walk-off, without assistance, for those that can manage their own luggage and want to get an early start.

The remainder of the luggage tags are assigned based on information provided to guest services regarding your travel plans.   Guests traveling on post-cruise shore excursions and elite Crown & Anchor members are among the first that may disembark the ship.   

 When completing the disembarkation form, guests provide details about the flight arrangements which factors into the luggage tag assignment.   We had a flight at 11:30 AM from Ft. Lauderdale International Airport, so our tags were #14.   Since we knew approximately when our number would be called, we had proceeded to some benches near the gangway.  We monitored the electronic screen to see when our number was called.   According to the time on the screen, our number was called around 7:35 AM, but we took our time disembarking.

Where's Our Bags

Once off the ship, we proceeded to the customs luggage hall where all the bags were lined up by tag number.  It's amazing to think that the ship only docked 90 minutes ago and all this luggage was already in place and ready to be picked up.

We found our bags right away and headed towards the U.S. Customs counter where our passports were checked and our declaration form collected.
Taxi cabs can be found straight ahead and other transportation, such as tours and Royal Caribbean transfers are to the right as you exit Customs.

We found disembarkation to be a very efficient process !!    We were in a cab and on our way to the airport by 8:10 AM, plenty of time to check-in at the airport and go through security before heading to our gate.

Monday, October 10, 2011

So You've Just Gotten Onboard - What to Do

 You Just Boarded 
Allure of the SeasSM
So What Do You Do?


Well, if you are like us, you probably got to the pier around mid-day so the cabins aren't ready for occupancy yet.  We had a light breakfast at the hotel because we knew that once we got onboard, there would be several venues open for us to grab a snack.

Boardwalk Dog House, Sorrento's Pizza

The gangway of Allure of the Seas is on Deck 5 which is the Royal Promenade.   Here you'll find Sorrento's and Cafe Promenade which have extended hours and offer snacks.   A slice of pizza at Sorrento's was our choice for something quick.  After pizza we stayed awhile people watching, one of our favorite things to do onboard the ship.

Unlimited Coca Cola 

For those that like to drink Coca Cola products with their meals or while lounging by the pool, you may want to consider purchasing the "Coke Fountain Sticker" which entitles you to as many fountain drinks as you like throughout the cruise.  The cost is $6.90 per person per day plus tip and includes a limited edition Royal Caribbean Coke bottle which can be refilled at any bar or restaurant on the ship or on Labadee, the private island.  These can be purchased on the first day of the cruise on the Royal Promenade.

On the Boardwalk

We stopped for a sausage at Boardwalk Dog House before heading to our cabin.  Passengers were getting their first glimpse of all that the Allure of the Seas has to offer on the Boardwalk.   Go for a ride on the carrousel or enjoy some refreshments in one of the dining venues.  

We would reassemble here before we sailed for the mandatory safety drill.  It is not necessary to bring life jackets with you to the drill.   In a real emergency, life jackets would be provided by the crew at the muster stations.

Sunday, October 9, 2011

Welcome Aboard Allure of the Seas



Royal Caribbean
Allure of the SeasSM
Day 1 
First in a series of articles about our 7 Night Eastern Caribbean Cruise on Allure of the Seas. Virtually tour with us as we explore the Allure of the Seas and all she has to offer.  We'll highlight some of our adventures on land and sea during the week. 

Allure of the Seas & Emerald Princes - Ft. Lauderdale
Waking early Sunday morning, we went out on our hotel balcony to see the  Allure of the Seas and Emerald Princess completing their docking maneuvers.  Soon we would be onboard the Allure for our National Conference cruise.

We left the Hyatt Ft. Lauderdale hotel around 10:45 AM with another agent couple. After returning their rental car, the shuttle took all of us to Pier 66, which is within sight of the hotel.  We had to wait while for the shuttle, so we got to the pier around 11:30 AM.   By noon we were onboard the ship.


Embarkation Process

Most of you are aware that Allure of the Seas is the largest cruise ship in the world at present.  She and her sister ship, Oasis of the Seas, are the latest ships in Royal Caribbean International's fleet.   Allure is coming up on her one year anniversary, while Oasis celebrates her second birthday this year.  Fully loaded, these ships accommodate around 6,000 passengers.  Allure sailed at full capacity for our sailing.


The amazing thing is that Royal Caribbean guarantees that you won't have a long wait for embarkation.   This was our second cruise on Allure, and they delivered on their promise both times.  

We are Diamond members, which means there would be a special line for us at embarkation, but we didn't even need to go in that line.   After passing through security, we headed to the check-in lines where we were directed to a gentleman holding up his sign indicating that he was open and waiting for guests.  

The embarkation stations are grouped by deck making for a very efficient process.  After giving the check-in agent our completed paperwork, showing our passports, providing the credit card for onboard purchases, and having our picture taken for our cabin keys, we were off for our first photo opportunity, the Welcome Aboard photo.  He had given us our cabin keys, The Cruise Planner (pictured above), and a fold-up pocket guide map of the ship.   These can be very useful throughout the ship, but if you read our past article, Navigating the Allure of the Seas, you'll discover that there are more efficient ways to find your way around.

Getting Onboard

After our photo, we gathered our carry-on bags and headed to the gangway.   We showed our cabin key several times, including having it scanned, and then we were headed up the gangway to the Allure's entrance.  At the top of the gangway, it's time to sanitize your hands and step aboard the ship.  Cabins weren't ready for occupancy, so it was time to explore the open public areas.

What's the first thing you do when you get onboard - read our next article to see what we did on Allure of the Seas...