Disembarkation Day Sydney Australia

 No cruise to New Zealand is complete without spending time before and after the cruise in Sydney Australia.  In past posts, we looked at our pre-cruise stay.  Our post-cruise adventure begins here.

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The sun was rising as Majestic Princess began the long process of disembarkation and turning around the ship with a new set of passengers.  These images from our balcony give you a glimpse of what we saw as this 13 day voyage to New Zealand drew to a close.

Since we were staying in Sydney for two more days, we were in no hurry to disembark the ship.  As elite members of  Princess Cruises, we had a lounge set aside for us to wait for our group to be called.

Post Cruise Hotel Stay

We couldn't fly all this way and only spend one day in Sydney, so we booked two more nights at the Sydney Harbour Marriott Hotel at Circular Quay.  

Once outside the terminal we hailed a taxi, since despite the short distance to our hotel, we weren't about to walk there with all our luggage.  Unfortunately, the taxi driver wasn't happy to be getting such a small fare, but we made it worth his while with an extra tip.

Stay tuned for details on our post-cruise activities.

Additional photos can be found on our Australia & New Zealand Shutterfly page

Sydney Marriott




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Returning from Australia Cruise

Majestic Princess Disembarkation

We are just back from our shortened Australia - Asia cruise on Majestic Princess.   Princess Cruises made the decision to cancel the Fremantle (Perth) to Singapore segment of our voyage based on uncertainty around port availability in Southeast Asia region due to the Coronavirus disease 2019 (COVID-19). 

Since we had booked our flights with Princess Air, they were automatically rebooked by the cruise line.   We got our flight arrangements in our cabin on Feb. 19th.

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Our new flights were booked on Air New Zealand. We had a 7 AM flight from Perth (PER) Sunday, Feb. 23rd, to Auckland, New Zealand (AUK). We had about a two hour layover in Auckland followed by a direct 14 hour 55 minute flight to Chicago (ORD).

We had the option to stay on board Majestic Princess an extra day (Saturday, Feb 22nd) and then take a taxi at 3:15 AM to the airport. Since it was about a 30 minute taxi ride, we didn't want to risk having anything go wrong and missing our flight, so we opted to stay overnight at Country Comfort Intercity (Perth) hotel. They had a free airport shuttle which operates 24 hours a day, so that was the main deciding factor for us.

On Saturday morning, we disembarked Majestic Princess, handling our own luggage, and then took the Princess shuttle (provided for free) to Perth airport. When we arrived at the airport, we called the hotel to find out where to meet the shuttle. They directed us to Bay N (as in November). We weren't quite sure where that was, so we asked a flight attendant who pointed us in the right direction. We didn't have long to wait for the shuttle.

When we arrived at the hotel, we arranged to be on the 4 AM shuttle to the airport, dropped off our luggage in our room, and headed to Perth city proper by taxi for some sightseeing, including a Swan River Cruise which we booked upon arrival at Barrack Street Jetty (Elizabeth Quay) Perth. We'll write about our river cruise in another article.

Sunday morning, we got to the front desk about 15 minutes early and checked out. There were a couple other couples already waiting for the shuttle with one more also booked. Once they arrived, we headed to the airport which was a short distance away. By 4:15 AM we were checking in at the Air New Zealand desk in Terminal 1 (which is the International Terminal at Perth Airport).

Note: It is important that you know which terminal you are leaving from as they are spread out quite a distance and not easy to get to if you were at the wrong terminal. 

We went to checkin and were asked if we had a visa on our passports for New Zealand. Of course, we said "no" because we had never planned to be flying home from there. Our original plans would have been flying from Singapore to Japan to Dallas Fort Worth to Chicago. It never dawned on us that we'd need a visa, despite the fact that we'd had one last year when we visited there on our previous visit to the region. Princess Cruises had not made any mention of it on our flight change paperwork either. In fact, they simply listed the flight numbers and we needed to look up the itinerary online to even know the details.

The Electronic Travel Authority for New Zealand(eTA), is applicable to citizens from all countries that share a visa waiver agreement with NZ. Starting October 1st, 2019, visitors arriving from any of the 60 visa waiver countries are required to apply for an eTA to enter the island country.

Fortunately, there's an app for that. The Air New Zealand agent gave us an information sheet with step by step instructions to download the app and apply for the transit visa online. Here's the link to get a New Zealand Visa should your travels take you there (and you are staying in country). The cost for the NZeTA was $9 NZD. Within minutes we had applied and gotten the online visa issued and we were then able to checkin for our flights. We were really glad that we'd been close to the airport, so the we had plenty of time before our flight.

This was our first experience flying Air New Zealand. We really enjoyed the flights and service. The crew were extremely friendly. We had free WiFi on the flight to Auckland.  The food was good and the economy seating was decent for the long haul flight. I'd highly recommend them for a trip to Australia / New Zealand.

Ironically, in one of my travel professional publications today, there was a link to an article about an experimental Lie-flat Beds for Economy that Air New Zealand is investigating. Here's a video that shows their plans. We'd definitely pay for that upgrade on a long-haul flight. Hats off to them for their innovation. I look forward to a future flight in one of these #Skynest sleeping pods.

This is the first in a series of blog posts about our shortened Australia - Asia trip.  Despite the fact that we didn't get to Malaysia or Singapore, we will also share some of our past experiences, should your travel include Southeast Asia in the future.  We are starting in reverse order, from our disembarkation from Majestic Princess.   Hopefully, you've followed us live on our social media channels as well.  Don't worry if you didn't, as our anchor post will tie everything together for you.  Just click the image (left) to our diary post.

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Disembarkation Day Singapore

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Sapphire Princess Turnaround Day

For the second time during our 15 day cruise, Sapphire Princess was docked alongside the pier in Singapore.  This time, we would be disembarking the ship and not returning.

Early Morning

For the crew, this is the most dreaded day of the voyage.  They only have a few hours to completely re-make each cabin and get it ready for the next group of passengers to embark on their voyage of discovery.

Since we were staying an extra day in Singapore, we didn't have any pressing need to disembark the vessel.  As Elite members of Princess Cruises Captain Circle Club, we had luggage tags for one of the early disembarkation times. 

Disembarkation Lounge

We arrived at the Disembarkation Lounge, one of the dining rooms on Deck 6, and checked in with the crew member.  She told us that we could disembark if we wanted to because they were running a little ahead of schedule.  We opted to wait because we wanted to have some breakfast before leaving.

After we ate, we took the elevator down one deck to the gangway.  One final scanning of our cabin cards, and we were on our way to pick up our luggage.   Since we had waited a bit, it was pretty easy to find our luggage, which was sorted by color-coded / numbered tags.

Since our luggage is on wheels, we didn't need a porter to assist us.  Next stop was customs / immigration to scan our fingerprints and passports for the final time.   Something didn't read correctly, so I actually had to go to a counter to be processed.   Even with that delay, the process was quite efficient, and we were soon heading to the taxi line to transfer to Crowne Plaza Hotel at Changi Airport.  You may recall we stayed there prior to the cruise as well.  We were directed to a waiting mini-van for the ride to the hotel.

Once at the hotel, we checked in, expecting that we'd be checking our luggage with the bell desk.  We were pleasantly surprised to find that they had a hotel room ready for occupancy.   It had been 8:30 AM when we entered the lounge on the ship and we were already in our hotel room shortly after 9:00 AM.   That has to be record time for disembarkation and transfer for us.  We'll talk about our final day in Singapore in some other posts.

What a great cruise - we were sorry to see it come to an end.  We met some great people, including our table mates and wait staff,  had some awesome excursions, and for the most part the weather cooperated making for an enjoyable voyage.   We would do this again in a heartbeat.

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Crowne Plaza

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Surviving Cruise Debarkation Day Part 2

Evening Before Debarkation

Most cruise lines now offer an "Easy Walk-off" option for those that don't have a lot of luggage, or for those that have early flight arrangements.  It is important to note that if you plan to use this method, you must be able to handle your entire luggage on your own. The crew will not be allowed to assist you.

For those that want to avail themselves of the normal process, bags must be packed and placed outside your cabin by the stated deadline.   This is usually shortly after late dining is completed.

Plan for What You Need in Morning

If you attended the cruise director's talk, he may have told you stories of passengers forgetting that they would need clothes in the morning and having to walk off the ship in a towel.  This may sound silly, but you do need to think about what items (clothing, toiletries, medicines, etc.) that you'll need in the morning.

We always have at least one carry-on bag with us so that we'll have a place to put our sleepwear, shavers, 3-1-1 bags with all our toiletries, and souvenirs that we don't want to pack in our larger suitcase.  Of course, you'll need your passports and other important travel documents with you as well.  Pack your large suitcase(s) and also have your carry-on packed, or at least know what will go in them, before placing the bags to be picked up outside your cabin.

Cruise Isn't Over Until 

the Paperwork is Done

Before retiring to bed, we suggest that you fill our your U.S. Customs Declaration Form and place it together with your passports.  Only one form is needed per family that are traveling and living together back home.   You'll need to know how much you spent in port and on the ship for things like souvenirs, jewelry, liquor, and clothing.   Anything that you purchased and are bringing off the ship must be counted.  You will have an allowance per family and the good news is that for things like liquor, your children count in determining the allowance.

Since the morning is an early one (usually all guests must be out of their cabins before 8 AM) you'll want to complete this the night before.  Doing so will allow you time for breakfast and a smooth, hassle free departure.

Once Docked, Crew  No Longer in Charge

Disembarkation is controlled by the U.S. Customs & Border Protection.  You'll find that there are several areas of the ship that will be blocked off and traffic patterns are strictly enforced.  You don't want to attempt to enter a controlled area.   It is for this reason that waiting areas are suggested by the crew in the instructions.   Don't proceed to the disembarkation point until your luggage color is called.  This will help keep the process moving for all passengers.

Go have breakfast and try to keep your entire traveling party together.   This way when an announcement is made for your luggage tag group, you will be able to disembark the ship.

There is a definite order of disembarkation and that will be listed in the instructions.  You might want to keep a copy of that handy so that you can tell when it is close to your time to disembark.  That allows you time for that one last bathroom break for example.

Note that the times listed for debark time are only approximate.   It is possible that the process may be halted several times to allow for crowd control.  There are a maximum number of passengers that can be in the terminal at a given time and as we mentioned, this is strictly under the control of the CBP.   Therefore, if there any doubt that you'll need more time, take the earlier tag when picking your luggage tags.

Getting to the Airport

Cruise lines sell "transfers" which can be prepaid or purchased on board the ship up to the stated time.  This is the easiest method for transferring to the ship because the ship's personnel will direct you to waiting buses for the trip to the airport.  You'll be amongst the earlier groups to depart the ship as well (ordered by flight times).  Caution: this could be a higher cost that arranging your own transportation, but it typically be the easiest.

Your travel professional can go over the various options applicable for your pier and airport location and can assist in booking the arrangements with the cruise line or other provider.   Remember, to be sure to allow sufficient time for the debarkation process.

Post-Cruise Tours

In many ports it is possible to book a post-cruise tour through the cruise line.  This is very similar to booking transfers but in addition to the transportation to the airport, you will also see one or more local sites.   This is a great option for those that booked later flights.  Consult the shore excursion sight before your cruise or during to determine your options here.  

Take-A-Ways

• Pack your luggage early so that you can enjoy your final evening onboard
• Leave clothing and other essentials for the morning
• Complete your Customs paperwork before retiring for the evening
• Pre-book transfers, tours, or know options for transfers to airport in advance
• Have a nice breakfast and listen for announcements
• When your luggage group is called, gather your belongings and head for the debark point
• Planning will help keep the stress levels down
• Also see Surviving Cruise Debarkation Day (Part 1)

Surviving Cruise Debarkation Day

Ending Cruise on a High 

The final full day of the cruise has arrived and fortunately it is a sea day.  That means you don't need to rush breakfast and get ready to go into port.   You plan to take full advantage of the ship and let any remaining stress melt away.

Last night you didn't have time to read the daily paper, so you pick it up and start to see what activities are planned by the staff.   Scanning through the list of morning activities, you see one that catches your eye ... "Debarkation Information - hosted by Cruise Director".  There is a note that says, one person from each family should attend.   Wait, what - I'm on vacation - what do you mean?

MUST I ATTEND?

Especially if you are a cruise rookie (first time cruiser) it is highly advisable that you attend any briefing offered by the Cruise Director or staff.   This will make your life much easier, since they will provide all the information you need and answer any questions.   On most ships, this information is disseminated in multiple ways, so if you have some conflict, you can skip the session.

For example, there should also be more information either in the daily paper or as a supplement covering everything you need to disembark the ship.  Often the debarkation talk is recorded and available for viewing on the ship's TV station during the rest of the day.

Flight Times Dictate Departure

Just Say When

When you listen to or read the information about debarkation, you'll soon discover that by mid-morning everyone is expected to be off the ship so that the crew can welcome aboard the new set of passengers.  There is a lot of activity that happens to make this possible.

WHEN TO LEAVE

You may not realize it, but your departure time was determined by you when you booked your trip and made travel arrangements.

How's that you ask?   When you picked your return flights, or made other arrangements for your return home, you determined the time that you needed to be off the ship in order to make your flight on time.   Upon leaving the ship you'll need to collect your bags, process through Customs, and board a taxi, shuttle bus, or other means of transportation to your departure destination (airport, bus, train station, rental car etc.).

How much time do you need?

There are a lot of variances in terms of when the cruise line calls your luggage group and when you are outside with bags in hands.   It may take some time to catch an elevator and actually get to the disembarkation point on the ship.  Once through there, it's usually a walk along a ramp, down the escalator or elevator to the lower level, where you'll find your baggage sorted by color tag.  There are porters to assist you in finding your bags and getting you through Customs.

In most cases, the pier isn't far from the airport, so you may have about 30 minutes to an hour for transfer time from pier to airport.  There are several ways to get to the airport, but for now, let's just assume you need to factor in some travel time.    Since you will be checking bags, and there will be several hundred or more of you arriving at the airport at the same time, you'll need at least 1.5 to 2 hours for checking in and clearing airport security.

The rule of thumb is that for flights before noon, you'll want to be in one of the first groups off the ship but for later flights you can take your time.

Key Take-A-Ways

• When booking your return flights, be sure to factor in the time it will take to disembark and travel to the airport
• Ask your travel professional for guidance before making arrangements
•  It is best to book flights later in the day to avoid having to rush - why add stress to your vacation after you have finally started to relax
• Be sure to attend any information talks and/or read and follow printed instructions

In Part 2, we'll talk more about preparation the night before debarkation as well as what to expect in the morning.