Showing posts with label September 11. Show all posts
Showing posts with label September 11. Show all posts

Saturday, September 11, 2010

Remembering 9/11 From Our Vantage Point

Source:  Irish Mirror front page September 13, 2001
September 11, 2001

The Day That Changed
The World Forever
Those words from this gripping image in the Irish Mirror sum things up for us the best.   Three hours after the first plane struck the World Trade Center, we would see an immediate difference.

As with all historic events, one remembers where they were when they heard the news. Our vantage point for the tragic events of 9/11 was Paris, France.   We had just departed on a Transatlantic Cruise onboard the Norwegian Sun.   It was it's maiden voyage which left from Southampton, England the day before.   

We had spent a wonderful day in Paris, about three hours from where our ship docked in LeHarve, France.   We toured the city, had lunch onboard a river boat, and did some shopping before returning to our bus for the return to the ship.   The bus driver, who spoke only French, tried to tell us about the events by motioning with his hands (showing a plane crashing).  Of course, we had no idea what he was trying to tell us.   Someone got him to change the radio station and finally a reporter speaking in English broke the news to us.

Since the ship's final destination was New York, the majority of the passengers were from there.   Imagine the horror that filled the bus as we learned of the attacks.    The next three hours was excruciating as we were stuck on the bus.   When we arrived at the ship, security was like we had never seen before.   From that day forward, ship security would be increased to a level we had never seen in our 20 years of cruising.

Once onboard the ship, passengers headed to the nearest television set which was tuned to CNN news.   Just like folks back home, we were bombarded with the images over and over again as the days events were relived.     Imagine being over 4,000 miles from home and not knowing how your loved ones were in the wake of the attacks.    What happened next will also be remembered by us forever... the Captain announced that each and every passenger would be allowed to make a phone call home to check on family.   The phone lines and internet would be opened free of charge for the next 24 hours to allow everyone to contact their loved ones.   Our next day was spent at sea, so there would have been no other way to call home, except via the ship's satellite communication, so this was most welcome news to the passengers.

Source:  Irish Mirror September 13, 2001
On September 13th, we arrived in our first port of call following the attacks.  Arriving early in Cobh, Ireland, we departed for our scheduled shore tour.  Our tour guide began the introductions by expressing condolences about the attacks.  At the conclusion of our tour, we had some time for shopping near the ship.    We purchased the Irish Mirror newspaper where we learned of an entirely different perspective on the attacks.

Ruth McCourt, 45, was taking her daughter, Juliana, age 4, on a shopping trip from Boston to Los Angeles.   Their flight was one of the hijacked planes that struck the World Trade Center.  Meanwhile, Ruth's brother, Ronnie Clifford, an architect, was helping to rescue victims from the earlier attack.   He was unaware that above his head his sister and niece were perishing in the flames.

Here in Co Cork, the rest of the family was attempting to deal with the news of the tragedy that struck their family.     After reading this story in the newspaper, we were aware of how far reaching this tragedy really was.

An Irish gentleman approached us as we returned to the ship.   He said "You are Americans, aren't you".  We replied that we were.   His response was, "You'll get those B...ds".    At that moment in time, we were united with the rest of the world, from government officials, to the man on the streets, the world was one in convictions that those responsible had to be held accountable.

Ports put on high alert...  The newspaper also reported that all entry points into Ireland were on high alert amid fears of further attacks like those in the United States.   A high-level security group consisting of Gardai, army officers, and government officials was established to co-ordinate the response to Tuesday's terrorist attack.   

Flights are Canceled...  All transatlantic flights out of Dublin airport were cancelled and passengers were advised to contact their airlines helplines for assistance.   Later in our cruise we would talk with Canadians who had taken stranded passengers into their homes as their flights were diverted.

Ireland Day of Mourning ... Schools, offices, and businesses across Ireland closed on Friday, September 14th for a national day of mourning.  The Irish Mirror  reported "Ireland will weep for America tomorrow as the nation remembers the innocent dead".

Source: The Scottish SUN September 15, 2001
Just being with Scots who care has helped so much...

We arrived in Greenock (Glasgow), Scotland on September 15th, and once again were greeted by sympathetic locals.   Inaugural festivities, upon the first visit of Norwegian Sun to Scotland, did take place, but they were  low key.

That newspaper headline in The Scottish SUN reflected the sentiments of an American mother and daughter who were amongst the crowd paying respects at Glasgow's George Square as similar mourning events were held across the globe.   In London, thousands gathered outside St. Paul's Cathedral for England's memorial.

Our day in Scotland was a rainy one, perhaps fitting considering the earlier events of the week.   The people were wonderful and we enjoyed our stay despite the tragedy that underscored the entire voyage.

Throughout the remaining days of the Path of the Vikings voyage we encountered similar scenes to those in Ireland and Scotland, where flags were at half-mast, the people were caring and sympathetic, and comforted us during this very emotional time.    This cruise will always be remembered, not because it was the most exotic or most picturesque, but for the one with the people with the warmest hearts.   

We will also remember the Captain and Crew of the Norwegian Sun who stepped up to the challenges and helped the passengers through this difficult time.  Norwegian Cruise Line definitely went above and beyond when they opened up the phone lines and internet twice during the voyage and rearranged all the transportation for guests since our final destination was changed from New York to Boston.

See our Facebook Page for more Pictures from our Path of the Vikings Cruise - Including more 9/11 reflections.   While you are there, Like Us so that you can continue to follow our specials and stories.



Thursday, September 2, 2010

New Carnival Cruise Line Cancellation Policy


Carnival Cruise Line just unveiled a new Cancellation Policy for all new FIT and Group business effective September 11, 2010 whereby the cancellation penalty will be the higher of the two amounts between the deposit or 50%/75% penalty window.

When booking your cruise vacation, it is wise to also purchase travel insurance.   No one knows what the future may bring.   People get sick unexpectedly and have to cancel their trip.   The closer that happens to your cruise departure, the more you risk to lose as you can see from the following chart.

Always discuss your options with your cruise specialist.   We offer several polices and can offer guidance on the policy that is right for your circumstances.   Don't run the risk of losing your hard-earned money - travel insured.




DAYS PRIOR TO DEPARTURE DATE CANCELLATION
CHARGE (Per Guest)

2, 3, 4 & 5 day Cruises Up to 61 days None (except Cruise to Nowhere and Early Saver Fares*)
  60 to 46 days Deposit**
  45 to 30 days Deposit or 50% of Total Fare, whichever is greater
  29 to 15 days Deposit or 75% of Total Fare, whichever is greater
  14 days or less 100% of Total Fare

6 day or longer cruises
(including Alaska and Hawaii)
Up to 76 days None (except for Early Saver Fares*)
  75 to 46 days Deposit
  45 to 30 days Deposit or 50% of Total Fare, whichever is greater
  29 to 15 days Deposit or 75% of Total Fare, whichever is greater
  14 days or less 100% of Total Fare

Europe Cruises & Panama Up to 91 days None (except for Early Saver Fares*)
Canal Cruises 7,9, & 12 day 90 to 56 days Deposit
  55 to 30 days Deposit or 50% of Total Fare, whichever is greater
  29 to 15 days Deposit or 75% of Total Fare, whichever is greater
  14 days or less 100% of Total Fare

All Cruises purchased under the Pack & Go Program Any time after booking 100% of Total Fare

   *The deposit is non refundable.
   **For Cruises to Nowhere, the cancellation charge is 25% of Total Fare.

Thursday, March 12, 2009

Keeping Us Safe

September 10, 2001 we sailed out of Southampton (London), England on the inaugural voyage of Norwegian Sun. This 17-night cruise was a Trans-Atlantic crossing which followed the Path of the Vikings. The final port of call was to be New York, NY but as you might expect, that was not possible.

On September 11, 2001, the cruise industry, along with every other travel industry, was changed forever by the events that took place in New York city. While safety had always been a cruise line concern, it was never at a higher level than it was when we returned to the United States.

A few days before our scheduled return to the United States, we learned that we would be diverting to Boston instead of New York. NCL would make arrangements for everyone to get home from there. They even opened up the phone lines free of charge so that everyone could call home and let their loved ones know about the change of plans.

These were extraordinary times during the entire cruise. The majority of the passengers were from New York, and you can just imagine the emotions onboard the ship.

It was shortly after dawn as we entered Boston Harbor. We immediately got our first glimpse of how the world had changed. A U.S. Coast Guard gunboat was alongside our ship escorting us into harbor. In fact, there were several of the gunboats alongside our ship. It was an eerie sight to see the boats, however it was also very comforting.

Travel had changed dramatically from the time we left on this cruise until the time we returned home. We had met people in Canada that had helped to shelter passengers that had been stranded when the airplanes were grounded. We got our first experience with the new security checking at Logan Airport.

Fortunately, the travel industry recovered and resumed operations following the devastating events of 9/11. Security is now a fact of life, both at the airports, and at cruise terminals. You'll look out from the upper decks of your ship and you'll always see U.S. Coast Guard, U.S. Homeland Security, and other police agencies present while the ship is in harbor. We have witnessed them chase down supsicious boats and turn them away. Thanks to their presence, we can feel safe onboard the ship while we are in harbor.

Thank you to all the members of the U.S. Coast Guard, U.S. Homeland Security and other agencies that keep the cruise passengers safe. Next time you are on a ship, be sure to wave a thank you to the men and women that keep us safe.