Tuesday, June 14, 2011

Air Canada Strike

Airline Strike:  Air Canada

Air Canada is very disappointed that an agreement with the Canadian Auto Workers (CAW) leadership has not been reached, leading Air Canada's Call Centre, Airport Check-In and Gate agents at nine Canadian airports (Vancouver, Calgary, Edmonton, Winnipeg, Toronto Pearson, Ottawa, Montreal, Halifax and St. John's NL) to take strike action.

UPDATE - Friday, June 17th: Air Canada and CAW Reach Tentative Agreement on New Contract

Air Canada's full schedule will remain in operation and check-in/airport services provided at international and United States airports are not impacted. All of Air Canada's regional airlines, including Jazz, and the airport check-in services they provide are also fully operational.

Starting Tuesday, June 14, 2011, Air Canada has implemented its contingency service plan at airports and Call Centres to minimize impact on customers. In anticipation of longer than usual lines at airport kiosks with limited available personnel:
  • customers must check-in online or with their mobile device, prior to arriving at the airport.
  • if possible, customers should avoid checking baggage in order to expedite airport processes.
  • customers will have access to over 500 self service kiosks for check-in and baggage tagging in Vancouver, Calgary, Edmonton, Winnipeg, Toronto Pearson, Ottawa, Montreal, Halifax and St.John's NL).
  • same day flight changes will be accommodated free of charge, subject to availability, when requested via online check-in or kiosk.
 You may also visit AirCanada.com for more updates.  

Air Canada to Continue to Operate During Strike by Airport and Call Centre Agents in Canada.
Learn more

With the busy Alaska cruise season in progress, this could impact your travel plans, so be sure to monitor this situation closely and allow additional time at the airport. 


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